Delivery & Returns
Delivery & Postage
We send all our orders by Royal Mail. Options available are 1st and 2nd class parcel, or 1st class signed for. We recommend using the signed for service in case of any problems in transit.
International orders are sent by Airmail using the International Royal Mail Signed For Service.
A £1 handling charge is added to all deliveries to cover packaging.
The cost of posting your order is based upon the total weight of your order. You can get a quote for postage before proceeding to the checkout by entering your postcode into the Estimate delivery panel in your shopping basket and selecting your preferred method of shipping.
We want you to be completely satisfied with your purchases. If you are not completely satisfied with any item you ordered, just return it, in the original packaging if possible, within 14 days of the date of receipt and we will refund your money or send you a replacement – no questions asked.
Unfortunately, we are unable to refund postage incurred to return a product unless the item is faulty or defective.