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Details

We pack your order & despatch it using 2nd Class Royal Mail Signed For Parcel service. To enable us to ensure your products arrive with you safely, all our orders are sent via recorded delivery.

International orders are sent by Airmail using the International Royal Mail Signed For Service.

A £1 handling charge is added to all deliveries to cover packaging.

Personalised Products: We cannot guarantee delivery times on Personalised items, we will endeavour to get your order to you as quickly as possible, however, due to the extended production time, please allow for a delivery time of 10 to 12 days. The total order will be processed once the personalised goods have been completed.

Please notify us within 14 days if you wish to return a product. Please clearly state the reason for return and whether you require a refund or exchange. We are only able to exchange items for the same product. Returned items should be in a resellable condition. Unfortunately personalised products are non-returnable. Also underwear is non-returnable due to hygiene reasons unless faulty or still in a sealed package.

If you product is faulty or damaged please notify us and return the product within 30 days. We will examine the returned goods and will notify you of your refund via e-mail.

For full details on returning your product please read our Deliveries and Returns page.